Breach of Contract & Unpaid Invoice Disputes
Call (647) 470-7645 Text (416) 475-5200
Breach of Contract & Unpaid Invoice Disputes
Call (647) 470-7645 Text (416) 475-5200
Expert Legal Services in Ontario
Ontario Small Claims Court Paralegal for Breach of Contract and Unpaid Invoice Disputes
Jessica Mason Legal Services provides Small Claims Court representation for construction, renovation, business breach of contract, and unpaid invoice disputes across Ontario, including Durham Region and the Greater Toronto Area.
Based in Ajax, Ontario, services are offered to clients throughout the province by Ontario licensed paralegals.
Assistance includes case review, document preparation, negotiation support, and Small Claims Court representation within the authorized scope of practice. Judgment enforcement, notary and commissioning of documents services available, with same day turn around in most cases.
Ontario Construction & Business Payment Disputes — Handled
When a client doesn’t pay for completed work or other business service, it affects your cash flow and your business. We represent Ontario contractors, renovation and other businesses in Small Claims Court to pursue unpaid invoices and resolve contract disputes efficiently and professionally.
If you’re a contractor, renovation or other business owner who hasn’t been paid, you don’t have time to chase clients or deal with court paperwork.
That’s where we come in.
We handle the legal process from demand letters to Small Claims Court so you can stay focused on running your business.
Why Work with Us?
- Licensed Paralegals in Ontario
- Focused exclusively on Small Claims Court
- Cost-effective alternative to hiring a lawyer
- Clear, upfront pricing
- Professional office for in-person meetings
- We manage the paperwork, deadlines and court process
Core problems solved:
- Unpaid invoices
- Scope creep disputes
- Poor workmanship allegations
- Abandoned projects
- Breach of written or verbal contracts
How the Process Works
- Consultation — We review your contract, invoices and communications
- Strategy — You get clear options and a recommended path forward
- Action — We take over the legal process, including demand letters and court filing
- Resolution — Settlement or trial, depending on the case
You stay informed. We handle the rest.
Licensed Ontario Paralegal | Small Claims Court Focus | In-Office & Virtual
Jessica Mason Legal Services is a Small Claims Court practice led by a paralegal licensed and regulated by the Law Society of Ontario. Services are provided to clients across Ontario within the scope permitted for licensed paralegals.
The practice focuses on construction, renovation and other business disputes, including breach of contract and unpaid accounts within the Small Claims Court jurisdiction. Representation is provided on a defined-scope basis under a written retainer, with clear and transparent pricing.
Clients receive structured, professional assistance throughout the Small Claims Court process, whether services are delivered in person or virtually. Each file is managed directly by the paralegal responsible for the matter, ensuring consistency, accountability, and clear communication at each stage.
About Jessica Mason
Jessica Mason is a licensed paralegal in Ontario with a practice focused exclusively on construction, renovation and other business disputes in Small Claims Court.
She assists contractors and small business owners with breach of contract and payment disputes, providing a cost-effective alternative to retaining a lawyer for claims within the Small Claims Court jurisdiction. Her approach is structured, efficient and focused on managing the court process from start to finish within the scope of a written retainer.
Jessica holds five years of post-secondary education in legal studies and has extensive experience handling litigation matters. Her training and practical experience allow her to navigate procedural requirements, prepare court materials, and represent clients confidently throughout the Small Claims Court process.
Clients typically retain Jessica when informal collection efforts have failed and legal steps are required. She provides clear guidance, defined scope and transparent pricing, allowing clients to focus on their business while the legal process is handled professionally.
Contact Us Today
Connect With a Small Claims Court Paralegal in Ajax, Ontario
We make it easy to connect with a licensed Small Claims Court paralegal in Ajax, Ontario, with flexible appointment options designed for busy individuals and business owners.
Walk-in visits are welcome at our Ajax office, conveniently located in Pickering Village, Monday to Friday from 10:30 a.m. to 1:30 p.m. We also offer telephone and Zoom consultations for clients across Ontario, with weekday appointments available until 6:00 p.m. For added convenience, appointments are available on the first Saturday of each month from 11:00 a.m. to 2:00 p.m. by appointment.
All consultations are complimentary and confidential. This allows you to discuss your Small Claims Court matter, construction dispute, or unpaid invoice openly, understand your options, and determine next steps without obligation. Our office is committed to providing clear, practical guidance from your first contact onward.
522 Kingston Road West, Ajax ON L1T 3A3
Call: (647) 470-7645
Text: (416) 475-5200
Email: info@jessicamasonlegal.ca.
Serving clients across Ontario, including Ajax, Pickering, Whitby, Oshawa, Scarborough, Markham, and surrounding areas.
Why Acting Promptly Matters
Ontario has limitation periods that restrict how long you have to start a claim. Waiting too long can limit or eliminate your ability to recover what you’re owed.
Acting early also helps preserve evidence, documentation and communication records that can strengthen your case and improve the likelihood of resolution — whether through settlement or court proceedings.
Jessica Mason Legal Services
Mission Statement
Jessica Mason Legal Services’ mission is to provide clear, focused and professional representation in Ontario Small Claims Court matters. The practice is committed to defined scope, transparent pricing and efficient case management, allowing clients to understand the process and move their matters forward with confidence.
Our Values
Jessica Mason Legal Services operates with integrity, transparency and professionalism in all aspects of its practice. Each matter is handled with respect, clear communication and defined scope, ensuring clients understand the process and their options.
Every file is managed with care and consistency, with attention to procedural accuracy and professional standards.
Jessica Mason Legal Services values responsible legal practice and community engagement, delivering services in a manner that reflects accountability, fairness and respect for the individuals it serves.
Licensed Paralegals in Ontario
Regulated Legal Services in Ontario
Jessica Mason Legal Services is a Small Claims Court practice operated by a paralegal licensed and regulated by the Law Society of Ontario. Services are provided in accordance with the scope authorized for licensed paralegals and all matters are handled under a written retainer.
The practice focuses on construction, renovation and other business disputes, including breach of contract and unpaid account claims within the Small Claims Court jurisdiction. Clients typically retain Jessica Mason Legal Services when informal collection efforts have been unsuccessful and formal legal steps are required.
As a licensed legal service provider, Jessica Mason Legal Services maintains the required professional insurance and complies with all applicable regulatory and ethical obligations. Files are managed directly by the paralegal responsible for the matter, ensuring procedural accuracy, consistent handling, and clear communication throughout the process.
The goal of the practice is to provide a structured, cost-effective alternative for clients who require representation in Small Claims Court, without the complexity or expense associated with broader litigation services.
About Small Claims Court in Ontario
Small Claims Court is a division of the Superior Court of Justice, designed to offer an accessible and streamlined process for resolving civil matters involving monetary claims up to $50,000. This forum allows parties to seek justice without the prolonged and costly proceedings often associated with higher courts.
While the process is more straightforward than in higher courts, Small Claims Court still requires adherence to legal procedures and rules. Having a seasoned small claims court paralegal on your side ensures that you are guided through every step, maximizing your chances of a successful outcome.
How Jessica Mason Legal Services Supports You:
· Case Assessment & Strategic Planning:
We begin by thoroughly evaluating your case, identifying strengths, potential challenges, and formulating a tailored legal strategy for your unique circumstances.
· Document Preparation & Filing:
Our team ensures that all necessary documents including claims, defences, motions, and applications are meticulously prepared and filed within prescribed timelines, minimizing procedural errors.
· Comprehensive Legal Research:
We conduct in-depth research to identify relevant statutes, regulations, and precedents that strengthen your case.
· Representation in Court:
From settlement conferences to trial, Jessica Mason Legal Services represents your interests at every stage; presenting arguments, examining witnesses, and advocating before the judge.
· Negotiation & Settlement:
Many disputes are resolved through effective negotiation. We leverage our negotiation skills to pursue favourable settlements, saving you time and resources.
· Trial Preparation:
Should your case proceed to trial, we organize evidence, prepare witness statements, and develop compelling presentations to support your position.
· Post-Judgment Enforcement:
If you obtain a judgment, Jessica Mason Legal Services assists with enforcement, ensuring you receive the compensation awarded to you.
Jessica Mason Legal Services’ approach is characterized by meticulous preparation, strategic thinking and a steadfast commitment to achieving the best results for clients. Their experience enables them to navigate the complexities of Ontario’s Small Claims Court with confidence and efficiency.
Common Small Claims Court Cases
Faulty or Incomplete Work: Representing those affected by substandard or unfinished services, including contractors and service providers.
Breach of Contract:
Supporting clients when contractual obligations are not met, including negotiation and litigation of remedies.
Unpaid Debt & Debt Collection:
Assisting private parties and businesses in recovering outstanding amounts through demand letters, negotiations, and court action.
Small Claims Court in Ontario
Breach of Contract Law
Next Steps
Addressing a Breach of Contract Matter
1. Request an Initial Consultation
Contact Jessica Mason Legal Services to request a consultation. The purpose of the consultation is to confirm whether the matter falls within Small Claims Court jurisdiction and whether services are an appropriate fit.
2. Prepare Relevant Information
Clients are asked to gather key documents related to the contract or agreement, including invoices, written communications, estimates, photographs, and any other materials relevant to the dispute.
3. Consultation Review
During the consultation, the matter is reviewed at a high level to identify procedural options, confirm scope, and explain how the Small Claims Court process applies to the situation.
4. Confirm Next Steps
Based on the review, clients can decide how they wish to proceed. Available options may include initiating a claim, responding to an existing claim, or exploring settlement at the appropriate stage of the process. Scope, timelines, and fees are outlined before any services begin.
5. Formal Legal Process
Once retained, Jessica Mason Legal Services manages the procedural steps required for the Small Claims Court matter, including document preparation, filing, and representation within the authorized scope of a licensed paralegal.
Small Claims Court matters are subject to limitation periods and court timelines. Clients are encouraged to seek legal assistance promptly to preserve available options.
Jessica Mason Legal Services provides structured, professional assistance for breach of contract matters within the Small Claims Court jurisdiction. Clients are kept informed at key stages of the process, with clear communication regarding procedural steps and expectations.
Services are provided under a written retainer with defined scope and transparent pricing.
How We Can Help
Managing Breach of Contract Matters in Small Claims Court
Jessica Mason Legal Services provides focused, professional assistance for breach of contract disputes within the Ontario Small Claims Court jurisdiction. Services are structured, scope-defined and delivered in accordance with the role of a licensed paralegal.
Services may include:
- Matter Review and Case Assessment
A review of relevant facts and documentation to confirm jurisdiction, scope, and available procedural options under Small Claims Court rules. - Document Review and Preparation
Assistance with organizing, reviewing, and preparing contracts, invoices, correspondence, photographs, and other materials relevant to the dispute. - Negotiation and Settlement Support
Support with settlement discussions where appropriate, including preparing offers or responses in accordance with court procedures. - Small Claims Court Representation
Representation in Small Claims Court matters within the authorized scope of practice, including document filing, procedural steps, and attendance where permitted. - Claim and Defence Preparation
Assistance with drafting and responding to claims or defences, ensuring filings are accurate, complete, and submitted within required timelines. - Process Guidance and Communication
Clear explanation of procedural steps and expectations at key stages of the matter, allowing clients to make informed decisions throughout the process. - Mediation and Settlement Conference Preparation
Preparation and representation for court-mandated settlement conferences or mediation where applicable.
Jessica Mason Legal Services assists clients who require a structured and cost-effective approach to resolving contract disputes in Small Claims Court. Services are provided under a written retainer with defined scope and transparent pricing.
Contact Jessica Mason Legal Services today to benefit from our experience and ensure thorough, effective representation.
Call: (647) 470-7645
Text:(416) 475-5200
Email: info@jessicamasonlegal.ca
Address: 522 Kingston Road West, Ajax ON L1T 3A3
Serving clients across Ontario, including Ajax, Pickering, Whitby, Oshawa, Scarborough, Markham, and surrounding areas.
Your Guide to Resolving Disputes Quickly and Affordably
What Is Small Claims Court?
Small Claims Court in Ontario is a branch of the Superior Court of Justice that offers a more accessible way for people and businesses to resolve civil disputes involving claims under $50,000.00. If you’re owed money, want to recover personal property, or are seeking damages for breach of contract or minor property damage, you may do so through the Small Claims Court.
What Types of Cases Can You Bring to Small Claims Court?
· Unpaid debts: such as loans, invoices for work performed, or unpaid rent
· Damages: for example, damage to your car, home, or personal belongings
· Breach of contract: if someone fails to live up to the terms of an agreement
· Recovery of personal property: when someone won’t return your possessions
-Torts: like negligence and fraud
As of the time of writing, the maximum amount you can claim in Ontario’s Small Claims Court is $50,000. If your claim exceeds this limit, you must reduce your claim to this amount or pursue it in a higher court.
Why Choose Small Claims Court?
· It’s accessible: You don’t need a licensed paralegal, although you may choose to have one.
· It’s affordable: Filing fees and court costs are relatively low.
· It’s efficient: Cases are typically resolved more quickly than in higher courts.
How Does the Process Work?
1. Filing a Claim: Complete and file a Plaintiff’s Claim (Form 7A) at your local Small Claims Court or online. Pay the required filing fee.
2. Serving the Defendant: Provide the defendant with a copy of your claim so they know about the lawsuit. The Plaintiff will need someone other than themself and over 18, to serve the Plaintiff's Claim.
3. Defence: The defendant files a Defence form, outlining why they disagree with your claim.
4. Settlement Conference: Both sides meet before a judge to try to settle the dispute. Most cases are resolved here.
5. Trial: If you can’t settle, a trial date will be set. Both parties present their evidence and witnesses. The judge will make a final decision.
Tips for Success in Small Claims Court
· Gather your evidence: Bring all relevant documents, such as contracts, receipts, invoices, photos, or correspondence.
· Be organized: Prepare your case and know what you want to say.
· Stay polite and professional: Address the judge as “Your Honour” and be respectful to all court participants.
· Consider settlement: Try to resolve the issue before trial if possible. Settling can save time an
d money.
Getting Help
While Small Claims Court is designed to be accessible, you may still have questions or need help. Community legal clinics, legal aid, and court staff can provide information, but they cannot give legal advice. If your case is complex or involves a significant amount of money, you may want to consult a paralegal or lawyer.
Conclusion
Small Claims Court in Ontario empowers individuals and small businesses to seek justice without the complexity and expense of higher courts. By understanding the process and coming prepared, you can give yourself the best chance of resolving your dispute efficiently. The Ontario Ministry of the Attorney General website is a helpful resource for forms and further information.
If you require further assistance, please call us at (647) 470-7645, text (416) 475-5200 or email us at: info@jessicamasonlegal.ca to arrange a complimentary consultation regarding your matter. For additional information about our services.
Partners in Enhancing Access to Justice in Ontario
Professional Mediators
What Is Mediation?
Mediation is a form of alternative dispute resolution (ADR) that serves as an option to, or in conjunction with, legal proceedings. In mediation, parties work collaboratively to reach a mutually acceptable agreement, with the guidance of a neutral mediator. The process is entirely private and confidential.
The primary objective of mediation is to resolve disputes without compromising the relationships between the parties. The mediator maintains an impartial and facilitative role, helping participants focus on addressing the problem and not each other. This approach increases the likelihood of achieving a satisfactory outcome for all involved.
Mediation is often preferred over litigation because it is not part of the public record. Some court cases are open to the public and filed documents may become accessible to the public. Trial decisions may be reported on. In contrast, mediation proceedings remain confidential, offering privacy to all participants. Additionally, mediation empowers those involved in the conflict to control the outcome and make their own decisions, rather than having a resolution imposed by a third party.
Pursuing legal action entails significant risk, as the final decision rests with a judge or adjudicator. Typically, court proceedings result in one party prevailing while the other bears not only their own legal costs but often those of the successful party, along with any awarded damages. The adversarial nature and lengthy duration of court cases can lead to considerable emotional, mental and financial strain for themselves and their families.
Sunset Bay Mediation Services
We believe that accessible and equitable conflict resolution should be available to all members of our community. The cost of mediation is shared between the parties, distinguishing our process from conventional legal proceedings, where each individual is typically responsible for their own legal fees. This collaborative approach not only helps reduce financial barriers but also fosters a spirit of shared responsibility and cooperation.
Our fee structure is designed to accommodate a wide range of needs and financial circumstances. We offer a tiered system of mediators, ensuring that every client can access high-quality dispute resolution services regardless of their situation. Our team includes:
· Student Mediators: Carefully selected and thoroughly trained, our student mediators bring a fresh perspective and a strong foundation in conflict resolution theory. They volunteer their time under the close supervision of experienced professionals, providing an affordable option without compromising the quality and integrity of the mediation process.
· Qualified Mediators: Our mediators are accredited by both the Alternative Dispute Resolution Institute of Ontario and the Alternative Dispute Resolution Institute of Canada. They possess expertise in facilitating dialogue, navigating complex issues and guiding parties toward durable and mutually beneficial agreements.
Whether you are seeking an accessible solution or require the guidance of a seasoned professional, we are committed to matching you with the mediator best suited to your unique needs and goals.
Speak directly with one of our dispute resolution specialists, who will guide you through the process and help you take the first step toward a constructive and confidential resolution.
Your Trusted Professional Mediator
The Privilege of Privacy
Similar to lawyers and paralegals in Ontario, our mediators adhere to the principle of solicitor-client privilege. This ensures that all communications, discussions, and agreements made during mediation remain strictly confidential. Unlike legal proceedings conducted through the court system, mediation provides a private setting where parties can openly address their concerns and work collaboratively towards mutually beneficial solutions, secure in the knowledge that their privacy is protected.
Our commitment to confidentiality and ethical practice not only safeguards our clients' interests but also fosters a safe space where honest dialogue and creative problem-solving can thrive.
About Sunset Bay Mediation
Jessica Mason - Family Law & Civil Mediator
Rida Syed - Family & Employment Law Mediator
Rida Syed - Family & Employment Law Mediator
Jessica, the founder of Sunset Bay Mediation is a skilled Q. Med. mediator and Licensed Paralegal. With experience, understanding and compassion, she is dedicated to helping people face their unique challenges and provides personalized solutions to meet their needs.
Rida Syed - Family & Employment Law Mediator
Rida Syed - Family & Employment Law Mediator
Rida Syed - Family & Employment Law Mediator
Rida is a qualified legal professional with a bachelor’s degree in legal studies and certification in mediation and conflict resolution. She is dedicated to assisting families in attaining resolutions that are both effective and straightforward.
What can I expect in a mediation?
Typical Ground Rules for Mediation
During mediation sessions conducted in the presence of all parties, the following ground rules are established to ensure a respectful and productive environment.
· Commit to listening actively and refrain from interrupting others while they are speaking
· Address each participant by their first name, rather than using pronouns such as “he” or “she”
· Avoid assigning blame or fault to any party
· Agree to refrain from adopting rigid or inflexible positions
· Make an effort to understand the perspectives, interests, and needs of all participants
· Recognize and respect differences in opinion, acknowledging that others may hold views distinct from one’s own
· Focus discussions on future objectives rather than past shortcomings
· Strive to reach agreements that are fair and equitable for all parties involved
· Assertively express concerns if dissatisfied with the direction or conduct of the mediation, ensuring that all voices are heard
Voluntary Nature of Private Mediation
It is important to note that private mediation is entirely voluntary. Even if parties reach an understanding, they are not obligated to sign an agreement during mediation. Mediated agreements or Memoranda of Understanding (MOU) outline the terms of settlement but do not constitute legally binding contracts unless subsequently formalized by a lawyer or by the parties themselves.
Purpose of Mediation
The primary aim of mediation is to facilitate settlement negotiations and to narrow the issues in dispute. The mediator’s role is to guide the parties toward collaborative and equitable resolutions. Mediators do not possess the authority to impose decisions, nor do they provide legal advice. Participants are encouraged to seek independent legal advice (ILA) before and after the negotiation process. For those unable to retain counsel for the entire process, seeking ILA prior to formalizing any agreement is a cost-effective way to ensure that the terms are fair and legally sound.
Role of the Mediator
Mediators are impartial facilitators and do not represent any party. They are obligated to dedicate equal time and effort to all participants. Mediators do not provide legal counsel or personal advice during the mediation session.
Expectations for Participants
All parties are expected to attend mediation in good faith, with a genuine intention to resolve or narrow the issues at hand. Participation is voluntary, and any party may withdraw from the process at any time for any reason. Additionally, mediators reserve the right to conclude the session if they believe that continuing may result in an unjust outcome.
Mandatory Mediation
Legislation may establish mandatory mediation requirements, as exemplified by sections 132 and 134(2) of Ontario's Condominium Act, which stipulate that parties must engage in mediation prior to initiating court proceedings or arbitration. In many civil court jurisdictions, such as Windsor, Ottawa, and Toronto, mediation is compulsory under Rule 24.1, with the exception of family law matters and certain other case types. For these mediations, parties may select an approved mediator from an official roster, or opt for a mediator who is not listed on the roster. In government-led mediations, a mediator is typically appointed to the case.
